How to identify genuine HP print cartridges

Scan the code. Protect your printers.

Counterfeit printing supplies not only cost you time and money with expensive reprints – they can ruin your printers. Learn how to recognise, report, and prevent counterfeit. Don’t get fooled by a reproduction, download the HP SureSupply app, or use any generic QR code reader, and scan the code on the cartridge’s security label.

 

Download the HP SureSupply app or use a generic QR code reader:

Download on the App Store GET IT ON Google play

How to identify genuine HP print cartridges

There are several things to look for when differentiating between genuine HP print cartridges and counterfeits. Visible security labels, standard pricing, proper packaging, and reliable performance are key attributes of Original HP print cartridges.

Check the label

Step 1. Check Security Label.

Perform the following to visually verify that the label is valid:
Tilt front to back to see “OK” and “√” move in opposite directions
Tilt right to left to see “OK” and “√” move in the same direction

Step 2. Scan the code

Step 2. Scan the code

Use the HP SureSupply app or a generic QR code reader to scan the QR code on the cartridge’s security label.1 If you cannot capture QR codes with a smartphone, go to www.hp.com/go/ok to validate online.

 

Step 3. Report counterfeit.

Step 3. Report counterfeit.

Please keep the print cartridge, its packaging and any documents relating to the product, such as invoices, offer letters, etc.

Report counterfeit

 

Why choose Original HP ink and toner?

Other than the most obvious reason to buy Original HP print cartridges (because counterfeit cartridges are illegal), the list of benefits make loyalty seem obvious.

  • Outstanding value

    Outstanding value

    Original HP cartridges deliver a low total cost of printing. Counterfeits can drain productivity and increase cost with reprints and low-quality results.

  • Exceptional quality

    Exceptional quality

    Original HP cartridges enable fast, efficient printing and impressive results. Counterfeit cartridges provide no assurance of quality.

  • Proven reliability

    Proven reliability

    Original HP cartridges are backed by 20 years of research and development—avoid leakage or messy prints that could result from a counterfeit model.

  • Outstanding HP support

    Outstanding HP support

    All Original HP cartridges are backed by exceptional support, service, and warranty. Use Original HP cartridges to receive the full benefits.

Help fight counterfeit

If you think your cartridge may be an illegal reproduction, reporting is quick and easy.

Report counterfeit